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Terms and Conditions |
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Please read these terms and conditions carefully as enrolling with us you accept them. If you have any questions please contact us. |
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The registration and tuition fees include the following: |
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| Certificates of Enrolment |
| Travel letters |
| Attendance certificates |
| Progress reports |
| Diploma on completion of course |
| UK Border Agency visa extension form |
| Placement and progress tests and other appropriate documentation to assist students with life in London. |
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The fees do not include:
Study materials
Text books
External exam fees
Travel expenses
Express delivery of documents, unless arranged and paid for.
Accommodation, unless booked and paid for.
Insurance |
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First Day |
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Students must begin their course on the date given on the Certificate of Enrolment unless the course has been postponed by prior arrangement.
If you have not completed our on-line level test before you arrive you will be asked to do so on the first day. We also need to assess your level of spoken English and complete the registration process. This may mean that you miss one or more lessons of a morning course.
Please bring your passport to the office on the first day. We are obliged to check your visa status and take a photocopy of the relevant pages of your passport for our records. |
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Timetable |
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Each 3 hour teaching period consists of 2.5 hours of classroom instruction.
Part time courses consist of 2 hour teaching periods with 10 minutes break.
Classes advertised as 'small group' courses or private tuition will receive a full hour's tuition.
Students on full-time courses will be set 3-4 hours of homework exercises per week. |
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Public and School Holidays |
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Classes lost when the school is closed on public holidays cannot be recuperated or refunded.
Full-time courses longer than 12 weeks include a holiday allowance: please see below
Weeks of study (paid for) Authorised Holiday
12 - 21 weeks 2 weeks
22 - 39 weeks 6 weeks
40 weeks 12 weeks
Holidays must be booked at least one week before before they are taken.
Absence from college cannot be converted into holidays.
The school closes for two weeks over the Christmas / New Year period. Students entitled to holiday must use allowed holidays during this period.
Students on one year courses that start between September and May inclusive must use 2 weeks of their holiday allowance in either July or August. |
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Course payment terms |
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To confirm a place on a course of 1 to 12 weeks we must receive £30 registration fee and the course fees in total.
To confirm a place on a course of more than 12 weeks we must receive £30 registration fee plus 20% of the course fees as a deposit. The balance must be paid no later than one week prior to the start of the course.
Student initiated changes to the booking (changes to the arrival dates or type of course requested, for example) may incur a further registration fee. This is payable at the discretion of the Principal.
Certificates of Enrolment ('visa support' letters) show the fees due, fees paid and outstanding balance. We STRONGLY ADVISE students who need a visa to pay for their course in full. Failure to do so may negatively impact on your application to enter the UK as a student.
Payment can be by only bank transfer,sterling cheque or cash in our office.
Please note:
Bank transfers must include sufficient funds to cover the bank charges.
We must wait until cheques have cleared (up to 10 working days) before we can issue documents or the student can start the course. |
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Accommodation: booking and general information |
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To confirm an accommodation booking we must receive £30 (£40 in June, July and August) booking fee plus payment for the period booked.
Minimum booking period: two weeks.
All accommodation is subject to availability. Please book early.
We reserve the right to place students in the second choice of accommodation if the first choice is unavailable.
Accommodation is only reserved for the period paid for. If you wish to extend your booking please give us two weeks’ notice.
Student initiated changes to the booking (changes to the arrival dates or type of accommodation requested, for example) may incur a further booking fee. This is payable at the discretion of the Principal.
We will endeavour to change a student's host family in case of unsatisfactory standards. This will be done as soon as possible.
Requests to change accommodation after arrival for reasons other than unsatisfactory standards are at the discretion of the College and subject to availability at the time of the request
.In some circumstances - particularly in long accommodation bookings - it may be necessary to change family: we cannot guarantee you will stay with one family for your whole stay.
All payments for accommodation must be paid directly to the school. Attempts to negotiate rent with landlords will result in your booking being cancelled. |
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Accommodation booking: non-EU students |
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The Certificate of Enrolment you must present to the British Embassy will state that accommodation has been booked and paid for and that the name and address of the host family will be confirmed when you have received your visa.
Visa confirmation or refusal: we must receive notice of your visa status no less than two weeks prior to the start of bookings that start in the high season in order to guarantee accommodation.
If you want the details of your accommodation booking before you apply for a visa we will confirm the family's name and address on receipt of payment, but please be aware of the accommodation cancellation charges. |
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Cancelling Accommodation |
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The accommodation booking fee is non-refundable.
Cancellations received in writing with one week’s notice: all rent is refunded minus a £50 cancellation fee. The first two weeks of accommodation booking cannot be cancelled once leave to enter the UK has been granted. |
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Before arrival in the UK
EU students: we must have the cancellation in writing two weeks prior to the start of the course. We will refund all fees minus the registration fee of £30.
If we receive less than two weeks’ notice that you cannot start the course the registration fee and £100 cancellation fee will be retained from the fees paid.
Non-EU students: no refund of course fees can be made once leave to enter the UK has been granted. If you wish to cancel your course before you apply for a visa please inform us in writing a minimum of two weeks before your course starts. The refund process may be delayed while we seek confirmation from the Immigration Authorities that you have not been granted a visa. We will refund the full fees except £30 registration fee. |
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You cannot cancel or postpone your course once it has started. Students may apply, in writing, for a credit for the unused part of their course. This may be used within a two year period, subject to availability. Credits cannot be passed to third parties and can only be used for general English courses. Credits are calculated accordingly to money paid, not weeks booked. Students who choose to shorten their courses will lose the weeks not taken. |
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Skillswise College will retain £100 from the course fees plus the registration fee if leave to enter the UK is refused, however we must receive notification that no entry clearance has been granted at least two weeks prior to the course start date or normal cancellation terms will apply.
Refund applications must be made no later than three months after the date of the refusal.
Please note that before granting a refund we must receive the following documents:
Completed Refund Application form which is available on line and in the school officeOriginal letter of refusal from the UK Immigration Authorities or a fax sent to the College directly by the Immigration Authorities.
Original letter advising the College that you have withdrawn your Application for the course.
Original Certificate of Enrolment issued for presentation to the Embassy or Port of Entry Immigration Authorities
Please note it is the responsibility of the student to provide the necessary documentation to support a refund. Delays to the refund process are likely if we are obliged to seek verification of visa status directly from the embassy concerned.
No refunds will be made if:
* The student is asked to leave the country by the British authorities.
* The student leaves the UK without permission from the school and is refused re-entry.
Refunds payments are made at the end of each month.
Refunds are made to the person or agent who made the original booking.
Refunds are made by sterling cheque, bank transfer (the beneficiary will pay all charges).
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It is your responsibility to inform us of your flight details at least two working days before the date of your arrival.
The service you have paid for includes 90 minutes waiting time from the scheduled arrival time. After this period the driver will, unless instructed to stay, leave the airport. Additional waiting time is charged at £10 per hour.
Your transfer booking letter will have the driver's name and telephone number on it and the school's emergency number. |
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All full time students are expected to attend all their classes except in the case of illness or authorised holiday. Please note that the UK Border Agency requires 85% minimum attendance.
It is your responsibility to inform the school of illness or other reasons for absence. A doctor's certificate must be obtained to authorise any absence of more than a week due to illness.
If you are absent from class without authorisation for more than a week, you may be removed from the class register. If you return within 4 weeks you will be allowed back to the class, subject to availability and at the discretion of the school. No extension or refunds will be made.
Students are encouraged to be punctual. If you are persistently late or only attend part of the class you will be removed from the register.
The school will issue a school leaving certificate only if a minimum of 75% attendance has been recorded.
Please note: non-EU students with Student Visas or Student Visitor Visas who are absent from the school for more than two weeks without permission or whose attendance is sporadic will be reported to the UK Immigration authorities. |
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You may not access inappropriate sites on the Internet or store personal files on the computers. |
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Students will be expected to behave respectfully towards other students and members of staff and to observe fire and safety rules displayed in the school.
Persistent poor conduct in class or on the school premises may result in expulsion from the school and the school's accommodation with no refund of fees paid. |
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The school accepts no responsibility for personal injury and/or loss or damage to personal property on the school premises. This also applies to public and private places included in school trips and excursions
.The school is not responsible for the safekeeping and delivery of any post or faxes sent to students at the school address. |
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It is our policy not to disclose information about our students to any third party except the appropriate authorities. We also make every effort to keep your personal information secure and accurate. Please help us to do this by informing us of changes of address, email and telephone number. |
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Students are expected to keep the school informed of any change to their address, phone number and email in the United Kingdom.
The school does not provide parking or storage facilities. We regret that the school building is not suitable for the provision of facilities for the disabled. |
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